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My LG refrigerator Went out the compressor is bad. Purchased 5/10/13, and we have had to go purchase another refrigerator. Kenmore do warranty for only one year because they know that they are going to stop working. It's only 3 1/2 years old. My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. I then replaced water filter and air filter thing maybe a sensor tripped. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. now the ice maker fan has another error. Manufactured in: South Korea. Technician says it is the compressor and 3 other parts. After resetting the circuit board, he said it start working and would take 24-48 hours. RETRO DESIGN - Enhance the appearance of your decor with the RCA Refrigerator. $1100 to fix. Wish everyone have your issue resolved as easy as mine. At the end of the day on Friday I went on the chat line and chatted with Nicolas Willis. I have reported to Maryland States Attorney for consumers. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. I would also have to pay the labor charge in excess of $300. It was replaced on 10/19/2021 at a cost of $1,055. What has happened to Sears quality and customer service??? Ringing endorsement for buying a LG fridge aint it? Refrigerator stopped cooling on August 28, 2020 while still under warranty. I purchased a new Kenmore refrigerator in 2018 and on July 27,2022 the compressor stopped working, 2 months after our warranty expired. He was retired and had just found out he had a terminal illness. The first is model# 596.72003016. I have been without a refrigerator since May 23,2021, it is now June 10.2021. I should not have to pay to fix something you should have recalled Sears! Tried to cut back. We bought a Whirlpool now, the broken kenmore in garage. 1ST they sell a faulty product, then they send out a repair company of 3 they use that then orders the wrong part and yet I am the one still suffering thru the summer without. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. Step 4: Clean the Compressor. This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! On top of that I have to keep my warranty for a year which is about $600. It was under warrantee with Sears. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). But I was told it might not last. I called Sears, paid the $90 to have repair tech come out. Aug 31, 2016 has just failed to cool on July 9th, 2019. Lost all our food. Small claims court here I come. They even push extended warranties on all your Kenmore equipment such as washing machines, dryers both from the Tech in person and over the phone. This makes it he second one I have bought in the past 10 years. Now I am without frig for 4 days because they cant co.e sooner. The agents sound very rehearsed and appear to experts at not solving your problems. He said the compressor is completely shot, and it's not worth it to replace the compressor. Once he came in he then remembered the situation and said "you need a new circuit board." i know Sears wont do anything. We purchased the seers home warranty and that has been a complete fiasco as well. According to plaintiffs, the problem stems from a defective linear compressor. Also the whole system neeeds replaced. It covered everything. If you have had a similar experience. Model # 795.79044.310. I purchased the 3 year extended warranty with Sears. Why is LG allowed to keep putting these faulty compressors into any product? This website is a partnership among six federal agencies. Not sure I'd purchase anything from Sears. 36mo to pay off. They obviously know the problems, yet lie to their customers. I have notified LG and called every repair person with about 50 miles. For more Kenmore and Kenmore Elite refrigerator model 795 troubleshooting tips, visit the PartsDirect repair help section. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. Even though the compressor is under warranty, it will cost approx $1500 for this repair. 4 Pack Refrigerator Air Filter for Kenmore Elite 469918 9918 ADQ73214404 LT120F. I called Sears and they said it's under . Kenmore 99053 4.5 cu. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. I thought we shopped and bought a product to last and had good reviews. I said no way, I PAID for that feature and how could they tell me sorry? Repairman said it was the compressor. Any lawyers want to do this again? Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. Repairman called into LG to get circuit board ordered and the LG tech refused to help him. The Reason for the Kenmore Refrigerator Not Cooling. Now I'm reading about faulty compressors and other things. Model #795.71314.313. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. How can I find help? Good grief. As of today October 31 I am still out a refrigerator. No one mentioned the failure of all the compressors. Says it will cost $659 to repair, but he didn't address the rest of the issues. I called the corporate office this morning and was sent back to the same customer service number. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. 136,734. How can I get in on this lawsuit. He then tells me that LG was supposed to send it to me which I never received nor was informed. Sears will not because they know that LG knows there is a defect in the compressor. These people should be locked up. Kenmore elite refrigerator compressor bad, company wont repair or replace. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. Add me to the Class action lawsuit. If anyone starts a class action lawsuit pleas include me in that group!! The next day items in the freezer were beginning to defrost. Expect to repair again in about 2 years. Compressor out in my unit. Beyond disappointed Im angry. The compressor went out in October of 2017. Glad the Sears closed by me. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Compressor went. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. How I long for the good old days, when American made products were made reliable. Refrigerators should last more then 2 yrs. I need to be added to claim. We are stuck with a broken $3000 piece of junk. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! . Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. If we had seen all these complaints we would never had purchased it. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. i purchased a LG double door refrigerator at Home Depot. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? As of today, 8/5/21, the unit has stopped cooling. I requested to speak with supervisor. I want a new one as well. Sounds like not worth it. Not to mention tech said it would be over a month before they could come back to replace it. Please advise me on next steps. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. Sears Kenmore refuses to honor the warrantee specified in my owners manual. The is the first time that we have ever experienced a situation like this with a Sears product! old. When I called Sears, they were not the least bit helpful. The unit went out last week. Then the fridge stopped cooling had someone come out and yup your compressor is shot. Product Recalls. I freaked out and after much research and 100's of calls had a tech come out on 8/14. We purchased our Kenmore Elite 7/18. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. Kenmore elite 795.7132 series bottom freezer refrigerator (86 pages) Refrigerator Kenmore Elite 795.7802 Series Use & Care Manual. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. Please add us to you class action lawsuit! Mine didn't even last that long. Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. He said, "It's out of Freon, they all so that" He proceeded to tell my husband that it's and LG product and a piece of crap. I owned for about 5 years. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. Now my question is Did they think the refrigerator would fix it self? Wow, I am distraught. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. went to work the next morning, only to come home to water all over the floor from the ice melting in door. I will not ever purchase another Kenmore product. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. Somebody should be held accountable as many people have said. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. What the heck do we do in-between. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. The refrigerator just made 3 years old and has conked out. No guarantee it will not break again and the part will not be here until 8/29. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). One even went so far as to say they wouldnt touch it with a 10 foot pole! Bad compressor, evaporator, condenser. Our unit was purchased in Dec 2018. He is going to replace it at the cost of $1370.00. I purchased my Kenmore Elite 3 drawer fridge in 2018. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. Cost 2600.00 new. Now the compresser needs replacing. Ordered it and another week until the origional repair guy came back and replaced the condensor. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. Purchased kenmore elite refrigerator 795.73033.410. Defect Diagnosis Function. Sears products and LG as gone down hill. I am totally disgusted with LG and Sears! He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. WE lost around $700.00 worth of food in the refrigerator when it went out. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. I have a Kenmore Elite refrigerator bought 3 years ago. Needless to say, I will never engage in a product or service from Sears. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. I would like an reimbursement for this repair. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. Purchase in July 2017. We bought the Elite in 2014. We bought a Kenmore Elite refrigerator in June of 2015 . Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge.