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Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. 1 follower 1 connection. HCTRA Customer Service Closed Published on: February 15, 2021. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. You Will Find Thewww hctra org loginTop Links Here. Job Description Collections Violations Dept. .hmg-jb .apply-progress-bar li.active > a, Discover which options are the fastest to get your customer service issues resolved.. .hmg-jb-bg-primary { Learn more in our Cookie Policy. Funds are available immediately and you may drive the road after reloading. preview. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. } } College Recruiter believes every student and recent grad deserves a great career. } PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Support Phone. } . background-color: #376d7d; background-color: #376d7d; The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Replenish your account using cash or debit at a participating retailer. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). Please include the detailed page showing the license plate, time/location and toll amount. 281-875-EASY (3279) You may visit their website or send an . The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. I try to cancel by Phone but i cant make it Visit the Career Advice Hub to see tips on interviewing and resume writing. You can pay for a Toll Violation Invoice you received in the mail online. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. for HCTRA (VEC)$15.75/hr. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. TxTag has launched a new website to make it even easier for you to manage your account. Please put the word VIOLATION on the subject line. Voice messages left after hours will be returned the following day. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. And Use The Features That www hctra org login Offers On Their Portal. Visit Harris County Toll Road Authority Website. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Very friendly employees easy to communicate with and have questions answered. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. 77401 Everyone is always so nice and helpful when dealing with the staff at Resource. This is an error with the Toll Operators billing system. How do I contact METRO about their HOT lanes? Sugar Land, TX 77479. With the BancPass Toll Sticker you pay the lowest toll fee on the road. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Purchase your BancPass Toll Sticker online or at participating retailers. Important: All applicants must complete the assessment. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. See all the best ways overall to get in contact with EZ TAG ASAP. We will resume normal operations Tuesday, December 27. You may visit their website or send an email request by clicking HCTRA Email Support. Overview of CSC complaint handling. DONATE NOW! .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { San Antonio, TX. Referrals increase your chances of interviewing at Harris County by 2x. Select Accept to consent or Reject to decline non-essential cookies for this use. - Leading role in building up and improving . To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. These essential cookies may also be used for improvements, site monitoring and security. 2277 Plaza Drive, Suite 600 2555. The latest review Lien release was posted on Sep 19, 2022. } For quicker assistance, please have one of the available items below ready when contacting HCTRA. Prefer to pay as you go, and Pay your way? What do I do if my vehicle or Tag is lost or stolen? Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. var jb_url_lower = jb_url.toLowerCase(); HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! BancPass does not require a minimum balance be maintained. Contact Us. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. 6538 South Frwy. Business operations will resume Tuesday, January 19. You choose when and how much to replenish! No endorsement has been given nor is implied. US. color: #376d7d; BancPass and PlusPass does not work outside of those allotted states. } If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Will I still have to pay for pending toll charges? HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. HCTRA cares about your comments & concerns. Ability to use sound judgment, coming to logical conclusions. BancPass and PlusPass will work on ANY toll road in the states where they are available! background-color: #376d7d; CSC has an average consumer rating of 3 stars from 24 reviews. Hours may vary based on the business needs of the HCAO. padding: 0 20px 0 20px !important; Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Click the link in the email we sent to to verify your email address and activate your job alert. Toll Operators have different rules, laws, and requirements for driving their roads. Out-of-state license plate transactions may take up to 30 days to post online. Log in to manage your EZ TAG account. What If I have a violation or pay-by-mail notice in the mail? } Job Description & How to Apply Below. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. document.write("