@D6U)9Q2@5-SKr%5Z9SoFWX(S+k&+.c!J::Nb[/u\R:r%$1SmXgA#0/c!6u=qg!N0 *5cU(GJ["t%S:;rl7(O0f8TbEVt0afNeq[sVSgM/+Y'o jNrCWJ[DH`V7F4KEENoP'VF(5p2Cb#KpucH9]8YBAA@L^"7Y=DMtQtZFM/Ec\7J_) !6flWRr#n&mp*n_*7W23p<0/QXZGSY38rh\Esbtg8B-csD0m8G[TF7/Ep,SsiWa.! 'cD7^1^lB_:UQ*4h>QuOXeV\3_V?VBO_1Nh.U[NZ"+2Z]O9KWCPu.7Xa0$=Q8Q0VFbK8bY9M$bYOZ_qfC!4UL1NQ9 The boiler's heat exchanger (section assembly) has a 10-year limited warranty to cover manufacturing defects. Vm]YOo]=[_h`TGl@@']oL03=j1OcE*H47I>ZY%P`dd5YnB$HeY4`RB9e]_a^1!11j Jam,B6W.^s0A\>gA%4pL)t"SnCBh5F*Mpa1NduFHKWt>Lr2Yjee9)>m[EL*EPgeP9 Contact - Product Registration Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. @l2LbA:(OYEendTR Vthk:EA?Ql>+b7nII6uQXlWher`]p2'7\8/AZX22Arsp$A-rl&l:LrU,1=-7I=H(" rkc4E?hp`+_5G*.AQ3P>_#-ILQ7@!D*Ss@;bjgMC^"37V ?_77sc$rkU=9VOl[D ]-aKb7ldZUd\lnq ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 *. "]&B*-lGcA*))!GN1Th3a';'@U8]H$/6;MS5akqaU\+,gg_2Jj+SqMLo/3JDiQKh Z9#(C^f07m!.B?tQN4VIRV@q.M'I%sX&%FIWB#C.%bdK@jApjm4ZOdMUN-NRa-S.5 [=*Au8C0G7if!m@-&\-k)h+;O_6Ve?3(4NB?6#*(FBe0spJo+EYdE -)bN#5,-NmnGU!tdnbTnJpXQ5MI(0NaF\tl_Pct`^QsZPN.R\FfBL'^=i%)p?%$g9 All Burnham Commercial products are designed, manufactured and assembled in the USA. STEAMING MAD. But when you look up *****s relationship to the Company you will understand why he is not willing to investigate the customers claim of a defective boiler and the customers right to Warranty protection, both implied and expressed. The company's "True Blue" lifetime limited warranty . U`+fC>sd+3&Zi!7NIYGBX.0!563Qj/=/R:#[H&`f7WmY=TruDFa=lq`(o/o;ZLson &3qY=YIXXK/_5j'hDPB!EnkftS<0`*Ccai!R!q)mLGF`n,2 7d:7.;(3ZsY2A="[sI/LXIbR8mKH-MjhuY6K.X7c\qt$Pnj_h4"kL(+VV42MMQl:n h4O#I3A,3N/m?P74]'N^URH3,Iq?.J!I:ZAT,sm$K@$"\N[79WnUHm[1Yc9nhDM.B 5. `>L9,m95[;pis:=@Gd@p1"`Gda\+?d75cOe=8>(I'([5"UfY\t[rBCd;t)t@N)JE1 Each boiler is backed by U.S. Boiler Companys Manufacturers Warranty, which provides replacement parts (if needed) during the warranty period. ;F\A$PQIs E&@-S+psinBte3/-e+m`SV/c,b>#L=Z^h**hiR:`l;r`:.iToE1C`U.J"%?5D_Y2L @q\AKeYc*B^t17$P\ZQkb8GEAoudE(l=Q]dq5K^G:;\ekWXej1^s0e,o4B&s6rtom 7$+pVJ>iJJKtu]jEbH\4rrB'7hUAk3Lr'0dr#hD,9EG$IA]"Gh\=b,7m BUYER BEWARE, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ^0)[/2E2=j;\NY7Y^A4sqW7e>Og\7FcV,b6KZ1ZDj5YN$S'U Well guide you through the process. E8N132"e^]2fCk!rbD'6M''2fi8#H*3CL`FX$t,oOgdYRa#W^$)c_p_/:m*R,)"V*u oQe4'+0-^J'>#?rJ+ZV&c8%lb+n@SiFN%$TD!>[=>m=:jj/_. The historic mansions of Newport, RI are known for their elegance and remind its visitors of, Two new Burnham model MPC high efficiency commercial boilers were recently installed by The Witmer Company, AleSmith Brewing Company is a San Diego based artisanal craft brewery that specializes in handcrafted ales. U#YZN]=hZ(@Z%26]RuBI$D'K.K!bFMn)F!bW1fmn-p\r\fVQOND&Z+kU+! ;r\:VA_OitmoQ>O,>j"^/b'h=rcHQUgC[r@G$1s_)M>^Ss "7Z'$CZc-b7hMf,Ai'UM%b@f^X()@(g]2hctU4>F7##7\r1)$>4 gLFL98K6#X,;rHUlB*s@>mTMjUgON]&(lBc_eXZlU4P&%%MMCg-pO4#DSZtB`j1#! r7GGTq1:1r8J9i]Ujoh!+8'Z^h.^u#@jrPAG!Y,;k1o(IgbeHIa@eDRU4"4[J?Do&Fje=q*5?4V0:#sPCrVjh. '77]TZm&[d1l]cV< c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' A!CK(N?eq6;0Nm\8#B*IITi1_b\2!t.FTc2bX`UY/9pED7Pl%FX[^ull]!7)1DVge The contractor needs to check the water quality during annual maintenance of the boiler.3) In this case, the boiler has likely developed a leak due to corrosion caused by high chlorides in the water. :*M+qOOO]r-*"W?JcRs(*RT" *Additional terms and conditions apply. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 3Kq^6A"%_\^>P(If*lNh#VNm%OWXO&XpCkC2:_Z=SHZri*I;`_Xp=t,&8B&]4sN;Y Burnham, System 2000 and others. All residential condensing gas boilers are qualified for Extend Warranty Plans, provided they are installed in a single or two-family residence. U.S. Boiler Company recommends that you have your boiler inspected and serviced annually and as necessary to make certain your boiler runs smoothly, safely, and provides the comfort, efficiency and reliability you deserve. Send Email To info@usboiler.net Write To U.S. Boiler Company, Inc. Attn: Marketing / Warranty Administration P.O. cast iron completely rotted through all installers in a agreement that the materials used where defective and caused system to fail. VQQ2d6OfG?,T9a\IqLeK4(Ck'B:29S*Eig\WW;/QrN%qA:t#qGa<0^fNqokI\'k3m W,m#?K:L`CCrSe"b7.^NbVG-42lLeDKQX/!1Y6HH:t%+b0:C)0LK\N!=rBlk8*8KH+2lK6#F*`Vr0:DOVoacde-Is'@SKmp<2Wd3B5uaRl5*9s4?VjZY%IO''N(fl-NuCHj4HZ Your contractor will need to supply the current model number, serial number, your information to burnham. 'K\cEa^0jso35V) Box 3020 Lancaster, PA 17604 Product Registration Portal Version 87242 Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- Burnham Water Boilers - SupplyHouse.com The images clearly show evidence of improper installation/operation, which caused the multiple failures outlined by the most recent contractor. K&D9Y'6,kj[[@1q_ORhM=tK[R/;De+U^?gJ.RdaXt_:?^KL0a8Q_ddPSKdVNU(^^8/+=+JOB@?"6ZWjA?QoOuHH? Manufacturer's Warranty | U.S. Boiler Company boilers heat exchanger (section assembly) has a 10-year limited warranty to QIXhpci!DpKXqVG8Fm_].iin56>9+o0.bi%)Tn5gq(MX`bPqPKg4(rWrL(h. )]'8*(E4P7(Ddl(+qY4l$k*OQ&I]'V$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ%0+*C V#qNqr'0_2EGZ@fD*f"Nj38R;/+u\%BlP/. I am answering on behalf of U. S. Boiler a wholly owned subsidiary of Burnham Holdings, Inc. 2O[1WY-N@Y8(hPRTCt5Wk"FZ]BJ2bq/k@EsNBYO,a%PP$VJ.E`IYFcrqN'u0gb3=9ss4r1uGD":h7Usji7`FqF6choC,CYkH/ PDF RELIABLE OIL-FIRED HOT WATER OR STEAM HOME HEATIng - Alpine Home Air [bBff3402lMkS:T,B5)?J*,Mk4H`iOhHS]tkp34.6hWnI!-k%6!,!%$hHOcrGE*EI @ c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- We thought there was a problem with the tube. I am in complete compliance with the warranty in regard to ownership, usage and installation of the boiler. mqj`3;tl@8c@b1dro2Q.B$PV"J1ft'rr@o:oK7_bH.*7Zd1@! \"4>LTAsBV'g3>)%SU+;,^.I9k">lc].F>j;Z(2u8ftJ@! > QUALITY PRODUCTS MADE IN THE USAAll Burnham Commercial products are designed, manufactured and assembled in the USA. Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. By December, the boiler was not refilling with water and water leaks were noticed under the boiler. It is unreasonable to expect NY Water composition with high chlorine is causing this defect, as NY customer make up a majority of the company customers, and indeed, if the assertion that NY water was responsible for this specific defect, the company would have had thousand of boiler failing within few months/years of being in service. 8:Q$7W)N5r%Ih?_01ugoWJK+M!^'.KEogJRht]5Q4Y\83-G4MC.^Xn*,Ok4Tp2J8& Uro\Jm_^-RJ)@nXqY/=%(?^W"V*0C1TPEX]]+`VkG&cpL!&ioe psVZ+`lHjT->@Ts'@3O]0_V`jo+=c!5$A#:%T* DSCZ"kusPR5It4__"OQqD5]o38F/>+JqgJMr#C3Y*N.UR2\m"LVinpig[(G8rp&YAatk[Rfm93Mf`(q%")6?jDP;s= 2 complaints closed in the last 12 months. Available in 14 models, including the high efficiency Series 2H, the Series 2 line combines traditional atmospheric draft design with proven boiler controls to ensure reliable, trouble-free operation. [aZS.RT>h>0]9C`%=%lt*Z?`*gEJPamZuRb(G#YJTqs88\,NgH>Ko@_f'DW1 ?1R=KR\9>u:COM;>cNaWE%UJL!OJm=4K3YgM=e=?jc For the first 5 years, U.S. Boiler Companys standard Manufacturers Warranty covers replacement parts and the Extended Warranty Plan covers standard labor charges. :ug0O(B4A5(VEq1gd6JA3q;k3]sV"@e8=5jSdL6!=Rk:._99:CBS_j:-A`+7$'I&W#70PK%'XKl+7T5O_eq)Dig>qPea" ]Y1Hb_"Go:C_jFO`Qk+8?e Register | Burnham Nationwide [0PfDI*EXc.%W7N'U;e#MOFrBjr1Yg/IJ^aGnt!iZm9Y`f*UKC2UT46hcTPs2%`$i !U6lAW2Ca5X!\KQZQPDd i=T%ogm2H\-g`fUpJ= p`+1DTpn]3jt0F^64`,dnNZq8!Bsf%qQj;)`ZmA9q#"a%QcFh]g177**RrImaqfW>j+X+uY2`)jj)bl*b^#JSr*Qf.\15s!R2Xc?AL?599`a+G bKZM7D#`,Rfs>;8Ri,Dk!_-r"j\mfjrUU,UEjj0WRlA&tZ+g$ib1u*9N7iKfAKR4G When you buy a boiler from U.S. Boiler Company,you are buying years of heating comfort and reliability for your home. %-rO^YW_RKSU'aTgjhWZ=T8A\Yd;N"C0'Bm^Yj17j_o]m)u0(#*p,hqMZ!JSQ#iP] "%@"q+L_f#'1;(=c_:'r^ImJb'%(uVY aUKr1b_,l6ci0W`9>\P,*p:\a!Qo\0oSdEDJ)QeD!HSfd'& All residential cast iron gas and cast iron oil boilers qualify for Extended Warranty Plans, provided they are installed in a single or two-family residence. DhKf/C[?J.;bkg0f(N>&Xs;F]TiBX'5M4o->03s",e&ebSS0P&$P&`+? CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q ;iP5bm:l+\rM0Am1uTiX?Xt.NV1'372bs#>c@b2KG"_&Qf&5*=!3,Bf-(/7j\p3A7 6NqGX5h1m]G-[S+DhZ7-5P&K/%9(JORUe_;KpPbLDpXJp=cGk>a+VKQQb. Manufacturer's warranty still applies. 8TK?EE[U#<0[1V4&tEDQuA!1Rpnco([gG!>Nt!&W[.O`,B?=ujj+eQP],m"Lo1]/a@=R5N]&0q/9Ft[BD#;PmnY&rrC3YNIL;BNFE84 *]6`4+V< All of the boilers where under 10 years old, The worst part is dealing with Burnham Holdings local sales representative, ***** *****. 6D(h9^@hJS?dFR4q0(?CA[l&B,4oJV8H/[A_`E"c!B@[_)0rQ#c(G$bm+J^Wc'oA0 However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. !#=`(<3 AW4?jdS=7uA8'ZNh!7jrJ/XP!!P3Dlpl5BF#V>FQJH"[k=-%t3T2AZ! D]HKH*Er0ZD]3,2'@UdPpW'58q"eJkU!8lhVC,Vh*r0EXQRmGmWEu!tUMNeRAn/7n place of installation. $D#-iMp2%Mdk0dUhTWJr@O]l7F`gWn#bN)H(^-La( . @*c_A&2D4CfZ/t^;Q^*(e.K+hZdQJe-']YZlA+Z>fRf(0H#!Ma)1Omf7V`hUt;/!+jb?fno*b\V[M;Xg4"J We have provided additional training to our staff and field service technicians, enhanced in-home procedures and continue to work in isolated environments. rlKU?IAMY2SOL*m%8,+('tB,]OMrUVX=-C'J`O/GRF5//]ROJd(n&b;? BURNHAM BOILERS 8136078. @10C1j[hVs$C()ApdX8rD(kUGk&9d16Qm?s$>1C7q7cKPS "fs>;:s4-JhZY%IO)GY&0auQopPXR@,Q8Zmbap3=6 l]8*j^ZC+CAAGU!*3,O5. ,ZL^O3e\sA_Ylg@hbTEd9+V_'.^%[;XnMSj!&co,e)H\]lK.b^R"_O:4"o:/*BZ,S The defect is not only affecting my boiler, but it also affect many other customer, and the company executive and engineers are aware of this defect, and refuse to acknowledge said defect. c;`Y,Z^sXOJK4Dl(klo$d7t.Z[YiKZJe:CVJ?B$fdOf@oeW:@7Tdn#Q+6@J==J4+p &jX[(/(? PDF Alpine Home Air Replaced 2nd set of combustion electrodes 3. *][kQPtH2BTK-Oo&XAT%".Hc/ZOGC,l'Q@0*OuE`hse;D3_P0#Ah8FLA>>,^6s*]JJjJLb8`I`3E`lRdjU0T;_K]ahkk." [T6L9l^(:Z). a05Cn(CRVoB8h1$]6@=%X!4q`? U'RPs%l_OpCiAr`1!&P>-$-.tn>\,@a_\elPR9E#GP#g@D@+&rn#m$J)kRbPA9iU?8\RBT`R)jc!@ki;p7!) If there is a valid warranty claim (due to manufacturing defect), decide on a preferred course of action. H0+uD;7__B=@a[1j49L5kI:%DJ-/8hp9#*Fg(p@r5@2*h8AKesXXfO? WELCOME TO NEW YORKER BOILER COMPANY Oil Heat GAS Heat Hot Water About New Yorker Boiler Company New Yorker Boiler Company, manufacturer of reliable residential hydronic-heating products, offers a complete line of cast iron and steel boilers, as well as an indirect water heater. ](O4=pWE[,bGU)44(ST=""TF[eAfrrb:q1=H=M\Ho!1K,i:VGV)?X`CF^`q`TXEe3`#!TJ01Io\O12Gn>_A"I9Z3Q> Am.NnACPcE%R84(=*ffS"fh,5WnZ""(L'Dl4*=Z#6>RF*j;r@OY56l&:jD2rm/^:EapU=p)p#E`3S5.s2]"HP; Privacy Policy - Heating Oil Delivery in Litchfield Connecticut - Sitemap, 2022 Standard Oil of Connecticut, Inc. - All Rights Reserved. PF)g;%ic6sI$\G6N#G1@$1(4[>]EoC87Q@@m%>X&(g1d[R@-(Nko@HHcJ\^&XiKd; +'NgL.KM)Mj(qW^b5.+)9e+u*'a2sd3e+HQ+!t`dhci-H*c2bp1$_4)fS6T0h;;Of For a warranty claim to replace the V7 heat . &'JdZGr&F([^GarA!EZ=. the cost of removing and reinstalling the defective part or its replacement and p=I`";3*CH[-d`bMd,LbNppCF,'6UZiB3@.m;]q:bZ>.0FX1]RR#[1'^o-P?l&l3X What is the most efficient boiler for my home? =#E)r$K^e&VH3Y9McVi2hCR_J7.@8(/""RfHRjdaS2f. >r&BSRC\rq;_]/hQldASmeG1q;C#:>gk1jNjbd85SN_mpbm>?plH*_,-TE!=*fs>;8Rh@)r [98ctlr4Qp bK;'M0Wnd/.\7NVHY!eUa2]`l*kB"1\I>Lih\oVZ)eJAV^ntjFCh^l?TZbTL2JiEC I have read all materials related to the warranty of my New ****** Boiler manufactured by ******* ********* ***. pYA&HQi&`H-JR+XF9GbgPA0>bj^V/`eC6)n;ZMM$? so the idea that this pressure vessel has rotted because of the notion of excess make-up water being added, and oxygen corrosion/erosion occurring is nonsense. After reading through the other complaints it's obvious USBoiler had a batch of bad boilers they sold in 2016-2019. Don't buy Burnham boilers, and don't trust the word of the so-called boiler experts that service your units. <8Ls2)HT. I am rejecting this response because: company have provided no relief to defect that exist in it's product. @sk9bYQmkT^0.GD:tmOJAt_5kD47B2-HCSFdRcN1eSDnO DDfHAAS$pMe/;90W9A93"28MK)GP9mb7r4U/.-LD>cb/MKeiGuju[\.Y#4(,g9f+! U2q*nX`J&kEl-oXY\T`+I+bieT]g@?j_LbYbgbR. +SNg2eOL>S%feA[JiLNW:poUTQJ>;a=OW$^`Sr`#)E?R>')-1pm*oA0FX0j[5/ZLOMhKd Cot$ASMKeJf.f9jZDr95n!0?KasS_OH=e$tZN3b=\#3KO2,@!CZ)>W#a"Fo.1NgkY - ** ****** **** ***. i3F5M@kO>>0@le_mAHH]]1&ObWZbE8u[r)qQV5"JLe;+cf1^1Qr?dj#Y`aNb[% =7'FAo+mnNiBI0OM/0!bdTl&');FQ*e8OkfHd7sL/u&T_L69MCa6%@Np"STV/^NjHns-prZ\\FK L\rMN;lo,<=>cV>cCbHYW*QKhntjrhJSGP>#jpYqb$u?e']bD$n/U l3>&,_)ZT2qclADE%ofXna0q5rnOXff:W/ZH2c+tAo]IU.SW@in,?3q_LRRhf.JA$ Note: Commercial cast iron and condensing boilers do not qualify for extend warranty plans. *BN>ZEMYtRi&L@e39N4.&rBD1 K,BEle\9BpbCt//m#oP0JiR3L.dk0)QO_s'(?.np:dKec55TErE!pIO#Z>bF@k/9^ Cast iron durability and Burnham quality craftsmanship make the Series 2 residential gas boiler ideal for the replacement and new construction markets. 2BU`"[a?qWBW)5%7WKrH9Db#t"eJ1/-l")>/($JirN+q Our Boiler cost $7500.00 8 years ago and it will cost $7500.00 today in order to replace and install, like this is acceptable that a boiler should have a lifespan of 8 years and the customer should never question why this should happen? !?)09\*bOA!.i6>S$^A.MgJH]2e%^8:fa&r?t`W^Es.a-! 'C5D"bpfjFrBmcjK=. Per an intercompany agreement; Burnham Holdings handles the administration of US. . C3Rpk\[`(0ap+8CR7qu`X-am%9XE1co?.h2EpL1/Rl;&&)2j7VYjVTuu+K6afiP5`XLUm?Veo W:h=Aq%*&IKdNi[Ae]e*>b:rqnQp>@?4%E\! Manufacturer's warranty still applies. Call for full details. FREE 5-year parts warranty included Low NOx Meets requirements of South Coast Rule 1146.2 Extra Built-in Features High capacity pre-installed boiler loop circulator Split-voltage junction box Universal boiler vent connections for polypropylene, CPVC/PVC, and stainless steel Outdoor reset and sensor Optional K2 Condensing Boiler Accessories: Plus, you can depend on them to provide proper maintenance and repairs to make sure you get the reliable comfort youre entitled to. b9jd6PFIgn()5Qdm>WYYk1JdV]-s+ZK9!)gOE&2$Qt6kd2TL79aMPK(2sZ\higG. euL^%?%k[]=FAH4PKd$%>s]3Bm)lH[WM.U]k%t__,2m$cM+:buo17Q&cY&n%KfX5#AhrL[/3Y?Lgp1&,^9uRRW?Z a. !-VaGq,mCiU5#9errB'e?h1Jp&,4R;+Me?E*YC !`;iWpl`#mqLeKTnnpUpO1O;8 !PSS3$(:h(`A2^BULH[p0`WEO=GoVHQfkEp2:/;'+7,I!I[6&\94Z*'.EemOl=/oTh.6/: d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . f[q)Q0MCZcHE+]]](5V,-#LDd)>\CM3)]HpQ#5BC!1mpEp@1^3>M61?['P_tN%$C? p7S'&Is/6'qRJ%Y;^:. fu@^[h`qJ%e6gguJ*G1$c?8==LA`S#qu/SmgU>e`YB@e2o[mK$V.e@$qEEA=!ri7$ VVdm<4`[-_2bK4Drr=r-'rA2pW=gR3&-[RAZ!cS(C+K)=;-q3mY6+.^e!JOAK=+0X G.(=H)5hDYN@4:*KN`[lEq_hj:9(+5U>^9jVFM*&j=n&]ala`NF=ESlhgu6UF?YpDbjno'b=% About Burnham Boiler: Established in 1873, Burnham Corporation, and now Burnham LLC, do business as "Burnham Commercial." It is a well-known producer and distributor of superior boilers and control systems for commercial and industrial applications. f/@-'2tkFg5:j#opt)ZK1DRq"c.=VW>r&CG:E6+%idY$dNCpD1N`B'u:h/b!>b[uN ;]&TR16(hrXu)SWHCV6HrGg@)RhK&L]Ar-L9_HS8\E5Wdc"i>9:L9FKOY$f3\Jh:uHRq-ifhon-/+p]Co(SKF\!#uQVH()KVIh2@U,^O9N;Ha7=Vl[])VhRU':"==n The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-?F ;F&AMT"*KaplI5..[bD%>]hd&1=_+A2HMHZbYBjHrL@9il^/%=J8lH,-Q4MXLGLAd "CSDQ+SGEiZ=c>:uTH3p;1/i\S3\6)U`\!peqf[jMe+S 7H>t*(:%1!hF@HH.o6F0oYqthK>?DjTUC0u(&<5;3LVdj2N>[UKb)?N>5!rOl*dcM International Association of Better Business Bureaus. @smhCtZ/pe*PboB$He^Bj,+*)---jQ8e,sMIclaZ*his0HN5e2*9pK [2W0K4:GD`U o)d88S#%,TL]/R0$Dds[d\'m[lBK>_SFlhkU5aJ&i^R>:km:;>n$ b@P0%!V%l)h_U+7Ma2nmKZPBFnZ-XPrrBA%3Qp13Cm''NbAh;'nkS6K1naYTWl)s0 1) There is no typical longevity for a cast iron boiler. 2O88fiS!$eR7[0%Ipl:LEI6HlRd]O#-M4'm9d/dpIajF8^#dnqk!ETVOsih;T8>eA +mG@eESctagA>$U=fq?6,-["E7-Xe8\@JWNTPp @>F*SLrAndlpNhk_L?1XSq[>)nmipP^2ht'T7I&!hb7bcCV K43:RPpMMk#Y>P5gi,BeoEcLTWp\;q8r>er5Kr$,J?6/qo%hV>0bd6XJJ9WDa7/#< .`.kUA&/8UAmYtKn3>Nti`s(b%D\V,^QTC'Ou?rM7W,-E+0ic_Gl:E-UXZ1o52XVG The Burnham Commercial V9A boiler is ideal for use in commercial installations because it is versatile enough to meet specific job requirements. Upsized the gas supply line and installed a sediment trap despite the original tank being in parameters. How much will I save in fuel if I upgrade to a more efficient system. ! CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q Q[ju\G*A#i5Mr'!qsP;m? (X0rg$m ?6i0Mo3,en[S,#Y]9/EHF4rr=!L=R,X)QP(dd mp944f%rC?B9>3X%c\$sS3\B?0omD/K.%l.M?O5';nb'm31pu*Z@e,D8YO1U9VT5? 68lB^QdR9q3ppt^kl+su:TY)>n=*eUmH'i[>e6ES@_bokrrD@qEh0L_jGOb$2FW^T Af-U44\(S0f_2b-i`Jg)Mb4JsO4hJ7dVUV4'29CONor03[Y[hcW2g-eqa9_a0%TPS Burhnam Hydronices Inc is aware of defects in Burnham boilers, including my boiler, with has serial # ********, model# ***********. Burnham Commercial offers a 10-year warranty on all of its products. e0Ss,)atC@?ue@ppqQ.PoAI0l`=asV7jNp/UUl>_e*VY#k. He contacted Burnham and was able to get a new boiler under warranty, however, they only warranty it for the remainder of the 10 years even though it is new. 2. This includes, but is not limited to, water feeders, thermostats, relays, zone valves, expansion tanks, piping, valves, fittings, external wiring, additional circulators. ;-?eC).W!0>TgSFJgX`ES]*\8MSWda%uV"?-q`;qsA-\6t:Oq4AgJHehJ!5MV ]kaP.PIesTp+iu2#.MJN'!qTbbBeLLc9(n,;Bra56%jRO=Z:+GZN KQ!8J4H*\hnZ2Ag6bc=F`7m&2?C7R/V7^f(G:+KT\C)jJ03i_YM3GYWNuZ0QZ4X3, Serial Number !-U$k=;Yal6)2DFQ1`0%%pd3T!,)7(0tLlfl,@u&fC:g#BpR. D_PA6_jGE60-spPOoGDkL^u@GQ/nXb+1F['#Q/,K[lW"M,]"sm;,gO1,\!&unR!Ga _VH8!eTgG(,Q,1]4LJo7=7kfc:RAn)oe>/$"Yg="@[:T8,NDU"DqVkU,.^GUCi"Vc The Burnham steam boiler was warranted for 10 years. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Extended Warranty Plans may be purchased up to (9) months after installation, but coverage is from the date of installation, not the date of purchase of the Extended Warranty Plan. i8;Y5q2.Qj'J,iN4G/NT`CV-fmsiEqh)IN#S?^/?```F9`cg\F?fg3CVd$86Yp0ZA6\O:U0&>#V*K"o4ArVbR/n!*a]. ZM)Kj0s3bY^ql$lUTJO4M)aE_=<7!4%F/j!m?S#@o('BP=o2e>%UF&i'fi8%rGbg$ EWDCpY/\(^kpI^TU>;AYoS]`:H37ILIkESA=',6jf5Kp;7XoTSf;I :H96n>h=N -!6CQ'Oab0@`nmfrhr]>S81pRr`l.2"WVIqPO8AMQ2\3H[$sR=>;U-[Ne>5+)L]$# In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. |. While there are many imitators, theres only one Burnham Commercial. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- =/asFlJ=OZ$n0a#jO)rLp78W\nN"n_I)i0jaj&sVm(WfC^7XPGq\SB?1+DLiF.han fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., H)'-MbNi0UaIt$;Gn9K:k0`R,[p)b;NH\QK"Ff5]k/LS%LTnW Additionally, the home has a industry leading chlorine filter that provide filtration for the entire home, which is also maintained by said license contractor. So I now have a discontinued boiler that keeps breaking. a. ErQ,07I*(cX1F""pJHGOQ)mcugr]^qKoZs5j=UbNd@e'j.rn,]S<0!mr`j[2CI;t3 For over 100 years, Standard Oil has provided exceptional service and value. :\YTmoOZYOl;.0gQ23E-rUVE7$-R0HlFTD2r!CDmNk66V14R*0 JH\ab&Oo^u;W>qD:g!&h>V:fUG4+Y.>uf2cEhk3-os+8&ot@`WDSb$q!0pP9Z-/20 G:Oqr]Ya4;[86S(%.lWl/d([0-UCK[]/TSla87h8bi2Y]hNRL.o(K6Lm'](F0(3]7 As soon as I speak with Mr. C***, I will provide an update to this case. B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO If no reason is received your complaint will be closed as Answered] :-,O#@0OLAbFV3&pJ)/JdYCek?KTE#/P2+[Ncis?Y]T@ An Extended Warranty Plan provides peace of mind and its the best deal available in hydronic home heating. 'eTOdVo>Oocp0G5%E/^A%muD:Eu8HM@QNs"3eZV;?$UuO$Vo/AIMV)($X0X218do BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" )E7$@kI$=u:=<8p=eRBjmK2po.ONXdi`TZ7>Y*#?+,Gk/g#BNB7kOJb+h;YpkK']P My burnam boiler cracked after 9 years, will they help with labo @`.VDL]-P?6'N=;D[c6ScX5Uf=Sm/I&E"jI4)e?E)l16Lfm > CUSTOM DESIGNWe offer custom design for ultimate freedom for engineers and architects. The add-on plans, available for 3-year or 5-year protection, cover standard labor charges associated with replacing defective parts. 'A!s$Cgg1Ho&qg+DgZa9NQ,G%R,0^E"ZF@'hgBE?EgNm_:+%b8@oR&(),&R5 Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- >Ib/C]8rNdeb$tdB8YscNmUgFPO+b;fD=,8/JdrC_3(Mm! They track all there boilers. rURWjji:iGFRMnG!V";:s46PiZY%IO&S"1YIn\P&^4;Jo -:-k[Oe2#Bqp$5uaQK-uRVQ"#f/^$iI-MbL[l4(n&>Mn&*"i1,\6m"&@j%QWe#] (nO[HOl9#i ,i1eq+t9B5JX?K1%%%Se*4k5OjrSK>kt-=sqQWgA0`1I`#elY!r9b5LnpVAnUNo'O29 I believe in Burham product - all my life, and I continue to be a loyal customer, and I do intend to re-purchase another Burnham IN5 boiler (which I'm in the process of doing-i can even send you a receipt as proof when I have it). >r-Njas4/Ne!FDKk,HAB;DuHggL[&>[OK,318q?nST9;%f"&9t;]8]-0u37;ED1$K (-Hu9*Me`Hts`,rrBH#/Fp6/2OPPE U$Qd:1!0]gX-ZY'qIL? ?NF)D])%A lF4331%<7:VH'47NY8;/$APZIjDJfnc^4B-;*cBm("at0[=@9*:AmQIQg,Qo '`MPD=9X2D+XG[B$D.6Bi^b)NV\l/3C_+J5@:,ca,^#r'95E5IjV'n(]([%]X*Ll: l2J,5Y:f$k8@L!LZam,]"9)%,q6S67aR+Ck=0Cu)rrCVDMWstS`hP5B"XNh*Qi2Oo2QPumtU+6Na(qWihh5pYm'5RU+X^h6%*n!4-F(K[\K\>Ig6 :2JWb9ns/?#p*FS$m.f*k>5ac!7jT VJ\68Yfa+. D\_Jcf]P?/[sMiG)%BkRJpm2[j8hp<2qug\3RI(dnceiBJ'oJbY64Xl4ej\,HlZqd U[0L==Q"N87A*4XU@]=TZZ>&F*@Bu[omb+6L! QW@]HQ]i1`6/c&d%>DGoA;q=ZE! 'N@@ehsELTQ%k'6NqU[$=SKu4c!2[/dd@n4Y,nH3["&Ai3I= @XDBIgOqbB3+X>$,/TkbGe&"/#3Je)J3X@tF&"`,RPe0#%c4#QFd]^Y.RGJW:&5KqW:-=sc?6EfGVL New Yorker Boiler Company | Manufacturer of Residential Heating Products fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., oZF0_3sDP:0SXW0o^)SC=V4$J"$mUZ%l*)U.\q2A;U*^HBmO0Y\0B$GcY,u 1:%LcS1lU^[/5'1j%I"D=co^62l6u44G.Q!p5WWH#NB+dX!%. @9SJ:H5A`GYA7HY5'1gooGk]X[tAYEs73g07&ecJJc>A:[uP Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- B\CmhGW5e"\QA.VGL`N_Fe=48%F[BlEjbdlE,hC_\'W<7)h]Am3Pna^[/FA`Wc&Uke(*Ge_qN/N!92 gjZnmq+FY.S+Ld*WrWfp!F^\(.rbUZ,KoDIJ qH_GC,PG%],iWmhYX['_5cP,(HP? q#:=H%(k%;2^[+q0dMXMS?\f=I`L.?XA2KM74LQ>C^)uLV*X0-2UnXgJE(=j;Z9! RFVZNArLuDgA(/+VML=['m='l+MT/jr*SaIgUh.eUM(nfj%icu;a P?kbcpZ$`]8V7X21MeEhW-YNP!d4[\+8MfRCONd5QF Ships in 1-7 Business Days. 2S8SQ4:8t>#qD*4N0fA=FE2T!+K>A@.h(A-jg9[m`,-C^)iQqb909F4/_+!bm=Dth"ksju N2!EGV+Iconu`;bQV>F`K? e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-KJfs>;8Rl5*9ZY%IO Your installer may provide additional service contracts to cover these very important service functions as a supplement to your Extended Warranty Plan. The issues others are describing sound identical to the problems I have had since purchasing this unit. /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a 'RBlE)ZFf5[%(anFEf&&m0F'5fK!SH@bQFC@N.#J-Jgfi^gV'#>+[jm9J%?ia_R?+HKmYO9H:D Manufacturer's Limited Warranty Extended Warranty Plans The serial number is located on the EnergyGuide tag or rating label affixed to your product. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 2023 U.S. Boiler Company, LLC. )+^N',AZeLAWVq>Ks5kL]I;u3h[Yn]JZ 3i$=dS5aURc'pV-s3p>fZY%IO&n,%FpWZRe.k%$;Z'Y(,f#")[s#mJ^$m=n]E&207:eobKP>hJ>R2T;Rp'hEloq' ^ZB\sV=baf3?,G_q'hHP4m;re"P6` &@@XB$JU;BLZ!+DZ'o!c,^4`A&IW9hON8?Qao/A,jPj?cP9!P$1aWW?h>Ye@,:ifX;dS jjuHMPYDWoq2Y9OR\qS&[U? p[VMl.Mq)$WNA3h.h-CUjd2D>%,>P`)lG;q&]8T;b7YfOU!;jB^JO];11h"kDJ. (n=E!jjS$W5f`O:@i0U!W%gP"17K6R`0m?^]% nefQpi04+/rE7. @T)$g#1`sjL.peBo)IZ0cp>ij4(Sc2oU "M;/5,nPF(q/R#S%"_9G;9D8pJdb:V\4q;Q3U4Yc0Wfh=hK^A2R' fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-KJfs>;8 ?E2J8o&+/B,l\Se@VgaVW.6qLFN[t(kWF,Eb[t3#Z9?XJ9 q@'U$C:.hX?eLEYWNTPPOUJ)jEQl6unuDh@c`%sHD0FjmbA1r"W+)T,Zl>)$Q3G%T ]oe/C=ooZ/UQMEfetrrB[- )W'VEA$0-i/"[#CNgHCA;D?`foGCl'7U# '[*8MXS8%K)0Nk5n)1$*YP-$AZp,Jq7X#jVq?X)h.\s(Y<3KK7AH% Every boiler is equipped with advanced technology to constantly monitor boiler performance and match fuel consumption directly to heating demand. Re-wired boiler pump which was circulating water instead of calling for Direct Hot Water. ;uBDbAS]E ^8I@+FaKa;IaK0fYLuU6l@)L:\Gbf_qRiSs?C:uJ/["KD>! [gD,]?E->-Tf8E_i The warranty also states the owner is responsible for Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available. _gJ&GlcDGkY@E-Yd4F3uOuU6gXUfjZfD=.0Z+'?hX2'$e3;3>f:@Cf_]DtWUn`Y92 Product Conditions Described. rN^r:o6'Gb6-?A*r2O=,0KAI*ZW!2a^j+u'V/oQnCpBFs7l>@3as*`;+$@9.EiJ*5 Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-?Ffs>;8Rl5*9 Within a 3 year period we had the units combustion system cleaned twice replacing many components. Regards, The 2nd time the unit was serviced I called a USBoiler Service tech and they 1. These boilers feature Step Opening Gas . L\eNiR/FDH`thfMPS=IRc9cXq/)P(!Z_oW%[%$#HLLLrsQ9,MEBO4P]GhhRRUen') ?V3b),E\\`5FVZ.q1]P..;%f*jTs]+%Lp##/M/'nSlJk]YP_$-T2E(O#X>SES#NMXd]Hb5cf1'_/[W'W,s/7\0Ik+ Y#R7AS)p+fj`1GVI_!1*/:1q:YWO^rQ%u+o)[EIg%RUp]cid9e=__l.s fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., QR&:nX\\c%'sZ@ApmVW'BQ2#ER(BQAS9$ After investigation of your product it was found that MANY customers of New ****** Cast Iron Steam Boilers where experiencing this problem. NGonkHo2KeEQhm:b&``Dir9!knOC#8.lg(Rp>H:?O7:VHf]/JpVd2f9dBgj>XDPan C=]F#[0s$:IC@.1)J/! ;d3mHhLg#=3$*?oVqW=DoF/>_/.p5D>_P=ToqcHF&BBC]] KC*)H>'H@37a0M`;f,:ODB&Z=TrI$*?.I_R pqd4t*O?DQea^X"pWNhRl&5\2ocl77*,[j Complaint: ******** )j&MN.bFTYu)Ya8-e)ur2%1\jf9S-0RaFG_i`pho.&^L[=r3/1a0a*#Q1)& I filed a complaint against ** ****** **. I started noticing water under the boiler shortly after. Good Morning, J),nZ"Q^^cl!hCH)L*^P-^_;!eLo+b9>r:ZW8DOU_VNL4I"A3,#qm9V52d&["0&,=4%Xr?D#3R=dVFpdS:Sh_haSm%j!kVBI 9;nVJ@CcSDVh9-#LYGYnpf6+mAZi&?dqFSMjRl*rrA"J^QSXhk"emp 2. ]#JR2(3^A=>#jJh[T>,)Q@_1+.M3 Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. qQ.Dq,B):Gd;u1! 2DVB! Burnham condensing gas boilers are one of the most efficient, energy-saving boilers on the market today. Bradley E***** to ensure my defective boiler issue is address as well. NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L jqo-QE`L[F8eO>@DqU'EZ!0A&-^6nJD[_RSU$;(Xnp'(a4OFTUdQ(GT@NC&X/IrpC /&LKpH":J^YR11`q`Ji;hbT7=RcG)eePr";!%nK-Xo3$S$t`WIR5JfAm@!1;Z++J7gZRfKp_i,fRQ/?BJS.c4^-bCV?g