Yes, if you call CLT accessibility assistance at 704-359-4038 they will be able to get everything squared away for you. Note down your reference number and check the status of your baggage regularly. Phone Number: 704-359-4013 CLT acknowledges that it is operating almost at maximum capacity and is in the midst of many renovation projects to expand and enhance its facilities. What about on the way back from TC to Connecticut? The following rental car companies operate at CLT: Hot Tip: Check out credit cards with car rental insurance so you can save money on expensive insurance through the rental provider. For INTERNATIONAL travel (including the domestic segment of an international itinerary), airlines are responsible for these items if they have accepted them for transportation. Passengers should file a baggage claim with their airline as soon as possible. If you have already filed a claim please contact our Call Center to receive information about the delivery status. What to Do When the TSA Finds a Prohibited Item in Your Carry-on Bag, The Best Underseat Luggage of 2023, Tested and Reviewed, Charlotte-Douglas International Airport Guide, The Top Tips For Visiting Disney California Adventure, Chicago Midway International Airport Guide, Airline Lose Your Luggage? You will find a summary of the topics for the most frequently asked questions here. These exclusions are typically listed in the airlines contracts of carriage. Outside relief area, Between concourses A and B This site does not include all credit card companies or all available credit card offers. With award nights starting at just 3,500 World of Hyatt points per night! There are 2 long-term lots at CLT at the north end of the airport that offers the most competitively priced parking. Bags If your bags are lost, you must file a claim at the airport in the Baggage Service Office. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Airport information Address Charlotte Douglas International Airport 5501 Josh Birmingham Parkway Charlotte, NC 28219 Airport website Ticket counters Main Terminal This location does not accept cash or checks. Number of Bags Received * Required. 1,500. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. Take I-77 N and use the right 2 lanes to take exit 1A-B for I-485 towards Pineville/Huntersville. Contact your airline for lost or missing baggage. To do this, please fill out the list of contents on our baggage status page which you will be able to access automatically five days after reporting your delayed baggage. Here's the rundown though, of who you'll want to call for finding a lost item from Charlotte Douglas International Airport. It seems that you have already subscribed to this list. If after 21 days from filing your original delayed bag claim, your baggage has not been found, you can claim the bag as a total loss under the delay claim number that was provided. And if you left something on a plane, at a ticket counter, or at a gate, it may be at the specific airline's lost and found. Please check your email and confirm the newsletter subscription. No responsibility will be taken by the bank advertiser for these comments. We have Answers. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. For more information on our advertisers, see here. A TSA PreCheck Enrollment Center is located in the atrium after security and applicants can visit here for an enrollment interview. Most importantly, if the delivery address or your contact details are incorrect or if they have changed, you can amend these here. Destinations Served: 179 nonstop destinations globally FRALH12345), and also change your details. See reviews, photos, directions, phone numbers and more for Delta Airline Baggage Claim locations in Cleveland, OH. CLT has 5 lounges 2 American Airlines Admirals Clubs, a Centurion Lounge, a Minute Suites, and a USO lounge for active military. We are here to support you with your inquiries 24/7. Delayed baggage must be reported as soon as possible, preferably prior to leaving the airport. Baggage Recovery Center For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. If you are connecting at another airport from CLT then it is advisable to check whether the connecting airport also accepts mobile boarding passes. 2023 Red Cirrus, LLC. Passengers may wish to consider purchasing additional insurance for valuable items. Concourse B is located in the southwest area of the airport and has 11 gates numbered B1 to B11. We have Answers. Opens another site in a new window that may not meet accessibility guidelines. My question is will we be allowed to remain inside an area in the airport so we do not have to go through security to catch our connecting flight? Just outside of the concourse is a large American Airlines Admirals Club that is situated in the D and E gate connector, and the closest security checkpoint is checkpoint C. There are several shops and restaurants in Concourse C and flights are operated exclusively by American Airlines. Charlotte Douglas International Airport (CLT) served over 43 million passengers in 2021, and is the sixth busiest airport for passenger traffic in the U.S. Its the second-largest hub for American Airlines after Dallas/Fort Worth (DFW), with the airline operating around 90% of flights in and out of CLT. Playing catch up, Amar embarked on an 11-country round-the-world gap year after graduation and then became well and truly hooked. This bonus value is an estimated valuation. Lost and found office is located at Baggage Claim Zone B and operated seven days a week from 8 a.m. - 6 p.m. Conditionally approved passengers are required to attend an interview at a Global Entry Enrollment Center to finalize their application. This is the best place to start. United Airlines Airlines Airline Ticket Agencies Website (877) 230-4796 9000 Aviation Blvd NW Concord, NC 28027 4. We are here to support you with your inquiries 24/7. Charlotte Douglas International Airport Address 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA Phone +1 704-359-4013 Web Visit website Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Have this information ready, though: your name, phone number and address or e-mail address; the time, date, and place your item was last seen and a brief description of the item. 1,500. TSA takes the responsibility to fairly adjudicate claims seriously. Use the real-time parking map to check availability in the Hourly Deck and other CLT parking facilities. Is a reservation required or a telephone # to call when landing? This location does not accept cash or checks. What are airlines responsibilities when your bag is delayed? Advisory Committees, Task Force, and Public Meeting, Press Release: DOT Relaunches Air Consumer Website, International Civil Aviation Organization (ICAO), Office of the Assistant Secretary for Research and Technology. Browse our most frequently asked questions for more information! Please click here if you want to report about Delayed Baggage. To reach Concourse A, take a left out of Concourse B, or for the other concourses, take a right out of Concourse B. Concourse C has 14 gates numbered C2 to C11, C13 to C15, and C19 and is located in the southeast area of the airport. If you'd like to add a comment to this article and share your valuable feedback and opinions, please The airport also participates in Enrollment on Arrival at the Concourse D Federal Inspection Area. In addition, as an Amazon Associate we earn from qualifying purchases. Charlotte Airport: A Brief History Timeline In 1936, Charlotte Municipal Airport opened, and was operated by the City of Charlotte. When a checked bag does not arrive at its destination, airlines are responsible for locating the bag. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. We may be compensated when you click on links from one or more of our advertising partners. If your baggage has not been found within five days of reporting the delay, we will require a detailed description of the item of baggage and its contents. Although airlines are not required to cover fair wear and tear, airlines cannot exclude liability for damage to wheels, handles, straps, and other components of checked baggage. Award nights start at 43,000 Hilton points per night. Travelers Aid: There is no Travelers Aid center at CLT, however, there is a Community Link center located in Charlotte at 601 E. 5th St., Suite 220, Charlotte, NC 28202. It would be helpful to know the length of each concourse and/or how long it takes to get from one gate to another. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Charlotte Douglas International Airport A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. JetBlue Airlines: 704-264-0728 or e-mail cltlostandfound@jetblue.com, United Airlines: 704-359-8765 or 800-221-6903 or e-mail web-baggage@united.com, U.S. Airways: 704-359-8765 or 800-428-4322. The Information Counter (tel. Learn more about the process for delayed and damaged bags. The hourly parking deck is located just across from the main terminal and is connected by walkways to/from level 2. For prior safety, always take picture of the ticket on your phone. Take US-74 W from Charlotte and after approximately 4.5 miles, use the left 2 lanes to turn left onto N. Josh Birmingham Parkway for access to the airport. Only TSA PreCheck is available in security checkpoints B and D. We take your comments very seriously as they really help us to improve the site. All rights reserved. We are always very sorry when this happens and take all the necessary steps to get your baggage back to you as soon as possible or to compensate you for any damage it may have suffered. Airport Address: PO Box 19066, Charlotte, North Carolina 28219, USA, For all enquires related to left luggage and luggage storage, please use the General Enquiries number. What about domestic flights connecting in CLT? Lounge access may be restricted at times due to capacity. If it's a cell phone, be sure to leave the cell phone number, your carrier, and the brand of the phone. Take exit 9 to merge onto US-29 N/US-74 E/Wilkinson Blvd. * Hours are subject to change without notice. Popular Questions Have a Question? Not necessarily, it depends on the airline you are flying. Seating with charging stations can be found at gates A21 to A29 and throughout Concourse B. After this, you will receive a written confirmation with a reference number (PIR number, e.g. The main terminal is the central body of the airport and consists of 3 levels. Contact Reservations Back to top Airlines have tracking systems in place to try to identify the bags location. It will NOT be published. Level 1 is baggage claim with tunnel access to the car rental center and hourly parking deck adjacent to the terminal. Near entrance, across from gate D1, Interactive airport map for CLT Opens an interactive map in a new window. If in doubt, please contact each agency individually. Charlotte Douglas International Airport. I am connecting at CLT to travel to Bermuda. Contact American Call us Reservations and ticket changes Come see us Ticket sales centers Products and programs Payment options AirPass Contact Business Extra Contact gift card support Contact Group & Meeting Travel You may also like. Does CLT provide shuttle rides between gates/terminals? A looping road system, outside of the main terminal, connects the airport to the parking lots, car rental center, and the major highways and interstates leading to Charlotte and beyond. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Assistive devices used by passengers with disabilities that are lost or damaged during DOMESTIC air travel are not subject to the rules limiting liability for lost or damaged baggage. Ans: Contact American Airlines via phone or at their lost baggage counter. Airline Baggage Services Air Canada +1-888-689-2247 Visit their website American Airlines Visit their website Contour Airlines +1-888-332-6686 Visit their website Delta Air Lines +1-800-221-1212 The Welcome Center (tel. Thank you! It also accommodates baggage claim A1-A3, B, C, D, and E. In the same area, there is also an Info desk, ATM and Baggage service between B and C. For delayed baggage, the deadline for reporting damage to such baggage is 21 day after receipt of the baggage. Near connecting walkway, next to flight information monitors, Concourse D While the vast majority of airline passengers checked bags arrive at their destination on time and in the condition received, a passengers bag may occasionally become damaged, delayed, or lost in transit. If your item was lost in a "common" area like a restroom, gate area or baggage claim, it's probably with the airport's lost and found. The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. Please report damaged baggage immediately to the local Lufthansa baggage tracing counter. Liability is governed by the Montreal Convention. There's usually a general airport lost and found for items in the airport common area, plus a lost and found specifically for TSA if you left something at a checkpoint. The first 15 minutes are free, with each hour costing $6, up to a daily maximum of $24. The baggage claim area is on the gound level of the terminal. In the event of damages to carry-on baggage, liability only applies if the airline or its personnel can be shown to have caused the damage. Once an airline determines that your bag is lost, the airline is responsible for compensating you for your bags contents - subject to depreciation and maximum liability limits. If you have left something behind on board one of our aircraft or in one of our Lufthansa lounges, please report this immediately on arrival either: With the help of your detailed description, we will carry out an intensive search and endeavour to locate this item as quickly as possible. We really appreciate it! Please complete and submit the Lost & Found Reporting Form so the Airport can better assist you in locating your lost item(s). Customer Self-Service Need to change, cancel, or edit your flight itinerary? 1200 New Jersey Avenue, SE Airline Reservation Hotline Airlines Airline Ticket Agencies Travel Agencies More Info 2 YEARS WITH (800) 573-2452 Serving the Charlotte Area OPEN 24 Hours In the event that you dont notice the damage until you have arrived home or at your hotel, you must report it in writing within the legally stipulated period of seven days after your flight. For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. To reach Concourse D, take a left out of Concourse E, or to reach the other concourses take a right and walk along the connector. This applies even if passengers did not disclose, when they checked-in, that these items were packed in the bag. If you have reported your damaged baggage within the legally stipulated period, you can claim settlement of damages under the Montreal Convention. Sun., Mon., Thur., Fri.: 5:15 a.m. to 10:30 p.m. 4240 Scott Futrell Dr., Charlotte, NC 28214, 2700 Little Rock Rd., Charlotte, NC 28214, 2731 Little Rock Rd., Charlotte, NC 28214, 2400 Cascade Pointe Blvd., Charlotte, NC 28208, 2707 Little Rock Rd., Charlotte, NC 28214, 3425 Mulberry Church Rd., Charlotte, NC 28208, 2625 Little Rock Rd., Charlotte, NC 28214, 3315 Scott Futrell Dr., Charlotte, NC 28208, 4238 Business Center Dr., Charlotte, NC 28214, 2541 Little Rock Rd., Charlotte, NC 28214, 3055 Scott Futrell Dr., Charlotte, NC 28208, 2800 Coliseum Centre Dr., Charlotte, NC 28217, 4119 S. Stream Blvd., Charlotte, NC 28217, 108 Airport Commons Dr., Charlotte, NC 28208, 212 W. Woodlawn Rd. We are in no way associated with or authorized by the Charlotte Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us. Childrens Play Areas: There are no play areas for children at CLT, however, there are a few features that might keep the kids entertained such as musical performances in the atrium and some exciting art and sculptures. Track Flights, Search Fares, Locate Airlines. Select the airport from the list below to file a claim, Email TSA ClaimsGeneral Questions(866) 289-9673, Bozeman Yellowstone International Airport, Wokal Field/Glasgow International Airport. 2 security checkpoints at Charlotte Douglas International Airport have TSA PreCheck lanes 1 at checkpoint B and 1 at checkpoint D. Charlotte Douglas International Airport does not allow passengers to remain inside the secure area overnight, so if youre looking to sleep at the airport, this would be landside, requiring you to re-clear security the following morning. Do I go to gate at CLT to check in? Charlotte Douglas International Airport (CLT) General Information Terminal/Gate: A10 Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure .