The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. The swim up suites are perfect. Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. Whatever choices you might want, you will have it when you are here. Excellent 23,964 reviews #2 of 47 hotels in Puerto Morelos Location Cleanliness Service Value This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Excellence Riviera Cancun - Adults Only All Inclusive - Hotels There is a golf course located right next to the resort. Contact us for more information and details about the packages and options available. There is a lovely coffee shop on offer too where you can grab your morning pick me up. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We recommend calling ahead to confirm details. The bartenders are great and fast. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. Federal 307 Chet-Pto. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. What you need to know about Excellence Riviera Cancun & Traveling in Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Entertainment team was excelente! When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. Excellence Riviera Cancun - Adults Only All Inclusive Secrets resorts All your questions answered! Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. If you want a specific liquor, just request it. We really cant fault the resort for its cleanliness. The resort has a couple of adult only pools and a beach area which made the experience amazing. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Spanish Hotel Firms Will Build Jamaica Worker Housing. Lock in the lowest price from these sites. Excellence Riviera Cancun or EPM??? - Tripadvisor The service, the food, and the activities/room were all more than we could have ever hoped for. Located between Cancun and Playa del Carmen in the city of Puerto Morelos. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. Yes, parking is available for guest and it is complimentary. The Mile spa is really a top-class offering, but it does come at a premium price. Masks are required on flights and airport. Claim your listing for free to respond to reviews, update your profile and much more. But opting out of some of these cookies may have an effect on your browsing experience. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. They are large beautiful rooms with great amenities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. Cancun is a safe town to visit - locals are friendly and crime . Taxes and fees that are shown are estimates only. We were able to get a covid test at the resort to return to the US. Overall, we plan to return next winter and think weve found a perfect spot!! I. This was a great night out, the food was delicious and the chefs were really entertaining and talented. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The french Chez Isabelle is supposed to be their nicest restaurant but. Lastly, bring lots of smaller bills for tips! There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. Cancun. When we stayed there in the rooms there were 4 bottles of spirits. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your feedback with other travelers. Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! Package deal Contact accommodation for availability. Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! Also located in Spice is a Hibachi experience. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. Excellence Riviera Cancun - UPDATED 2023 Prices, Reviews & Photos 2 - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. The shows are noisy so look to stay closer to the SPA or outlying areas if you like your beauty sleep.The ugly.The ocean is not accessible due to a surge in algae. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. One of the daily activities that are on offer is a guided bike tour of the local area. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. Review tags are currently only available for English language reviews. It means so much when it comes from our guests. Excellence Riviera Cancun - Tripadvisor We also use third-party cookies that help us analyze and understand how you use this website. 4th visit, felt very safe - Review of Excellence Riviera Cancun, Puerto The destination is home to luxury resorts, two of which are Excellence Playa Mujeres and Beloved Playa Mujeres - both honored with TripAdvisor Travelers' Best of the Best award this year due to offering guests a complete experience of world-class service and luxury amenities. Prepare by getting your name on the books and grabbing a drink, or two. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. He got people to join activities they wouldnt have. Masks are required on flights and airport. The Margaritas were definitely the highlight of this restaurant. The driver was friendly and spoke good English. He had a cooler of snacks, soda, and beer that made the quick drive even that much more relaxing. Again, this service differentiated the Excellence and made the experience incredible. The famous Chitzen Itza is just a few hours away and is well worth a visit. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Excellence Riviera Cancun - Riviera Maya | Transat They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk He made it so fun! Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. We were lucky to get one for the end of the week. Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. Overall the food selection was wide and of good quality. Its a very smooth process. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. This is how each of our Cancun and Riviera Maya resorts did in 2022. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. I would recommend you go there, much better value. The. 1 (888) 307-2623. These cookies will be stored in your browser only with your consent. The staff was absolutely incredible. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. The Dominican Republic shares the island known as the Hispaniola with Haiti. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. Too many photo ops to mention!The meh.Food. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. By clicking Accept, you consent to the use of ALL the cookies. It can be hit or miss. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. New Health & Safety Protocols; The Excellence Collection. Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. The resort is right beside the beach town of Puerto Morelos. Basmati (Indian), also well done. I thought that would annoy me, but it was not an issue at all. While these areas wont be completely private there are definitely a lot fewer people in these areas. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. Kind of a let down. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. The resort and rooms are beautiful. Room rates include meals and beverages at onsite restaurants and bars. Please see our partners for more details. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. The Mahi Mahi Skewer on the lunch menu was top class. Our first stay in 2019, Playa Mujeres was 5-stars all they way. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. The pork was so succulent and delicious. The Good. more. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. #1 of 10 all-inclusives in Puerto Morelos. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. This category only includes cookies that ensures basic functionalities and security features of the website. Accommodation Details | Air Canada Vacations They no longer give you menus at the restaurants, probably for safety. The resort was apparently full, but it really didn't feel like it. Still Excellenct even with safety! - Review of Excellence Riviera The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. Many people bring their own insulated drinks with built in straws. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. We will pass your kind words along to the entire team. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. Arrl nem is beszlve, hogy az ti cl jnius . #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area The food was where the disappointment came. These are usually put up throughout the resort and be sure to ask in the spa if not. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. Only two of the pools are heated and these are only heated in the Winter. Until this trip our phones spent most of the time in the room safe. There were plenty of activities you could enjoy or be a part of. The atmosphere in Las Olas was also buzzing, which always adds to the experience. The resort has everything you could imagine for a relaxing getaway. Excellence Riviera Cancun: Top Notch. Excellence Riviera Cancun : FULL TOUR & REVIEW! - YouTube The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. Own or manage this property? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. Yes, a shuttle service from the airport can be requested. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. There are several restaurants and none disappoint. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Other than requiring masks the Cancun airport was operating like it always has. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. Whatever your preference or hobby, Excellence Riviera Cancun has the perfect option waiting for you. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. Most of all, Gonzalo was MUY excelente! The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . It might be a good idea to research some of . Spa is really good as well. Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. When choosing an all-inclusive resort I think the food is the most important element we look at. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. It is a very positive change when you see how much trash ends up in the ocean. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. So if you like to be close to the hustle and bustle this is the option for you. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. Our second time staying at an Excellence resort. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. It was nice having our own private area where we could switch off and read a book. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Federal 307 Chet-Pto. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! Check-in time is from 3 pm onwards, while check-out is at 12 pm. Tudsz-e dohnyozni az Excellence riviera cancunban? A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. All Day Activities and Entertainment - Excellence Riviera Cancun 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano. This is by far the best all-inclusive Ive ever stayed at. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. It has been a pleasure having you with us and we look forward to seeing you back soon. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. They made our stay so much more special. Excellence Riviera Cancun - YouTube Everyday the backhoe and workers show up and shovel copious amounts of seaweed only to reappear within minutes. Other than requiring masks the Cancun airport was operating like it always has. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. I would certainly recommend this resort. Because the staff are so inviting, the crowd that comes here were just as friendly. Whats included in the all-inclusive package. Customer service can not be matched or outdone. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. For this trip, we got a spa view swim out. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. The location of this restaurant is really lovely. The airport/airlines recommend an App like VERIFLY to upload your results. Excellence Riviera Cancun, Puerto Morelos - Vacation Express There were no empty drinks left sitting by the pool for too long. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price 18+. Although it was a little murky in parts. Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. Beautiful! Safety? - Review of Excellence Riviera Cancun, Puerto Our driver wore a mask and we did too in the enclosed space. Please, receive our warmest regards from The Excellence Collection. All of the shows were amazing. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! Before you go, Id recommend downloading the Excellence app. Room: We have done all level of rooms in the past and there is not a bad room in the resort. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. The housekeeping team was super-efficient. Is parking available at Excellence Riviera Cancun? The seaweed on the beach can pile up, despite the staffs removal on multiple intervals each day. Spice was the best meal we had there. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. He interacted with every person in ever activity we did and made sure we were well taken care of. You name it and they have it. We never leave reviews, because all the other great reviews are true about this place. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We were not ashamed to take any unsupervised float we found if we needed it. Health & Safety Protocols | Covid-19 Info | The Excellence Collection Review collected in partnership with this hotel. If youre looking for privacy, this is the room type for you. The customer service was unmatched. They were lower than usual, especially the lazy river around the spa. We had the test after lunch and had results before dinner delivered in an email. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good.